Our constant goal is for the customer to be completely satisfied with their purchases, so in our policy you have the right to return or exchange products within 7 days of receiving your order. To be eligible for a return or exchange, the products must be unused, not washed, with tags, labels, and care instructions attached in their original condition.
Additional information
Free return for Saudi customers: The shipping service for returning products is free within the Kingdom of Saudi Arabia.
Processing time: It may take up to 5 business days for the replacement or refund to be processed.
International return: We do not currently offer a return service for international shipments, and international customers are responsible for return shipping and related costs.
Discounted products: All discounted products are non-returnable. However, they are eligible for exchange for a different size or for a store credit equal to the value of the product.
How to initiate the return: To start the return or exchange process, please contact us via email at
[email protected] or by clicking the chat icon at the bottom of the page on the left, complete the procedures, and our team will be happy to assist you.
If you have any other questions, do not hesitate to contact us via email
[email protected]
